Frequently Asked Questions

GENERAL QUESTIONS

What are the HOA dues and when are they due?

HOA dues information is available to residents through the Resident Portal. Please log in or contact the board for specific details about your account.

How do I reserve the clubhouse?

Current residents can reserve the clubhouse through the online reservation system in the Resident Portal. A refundable deposit is required.

When are board meetings held?

Board meetings are held on the first Tuesday of every month at 7:00 PM at the Community Clubhouse. All residents are welcome to attend.

How do I submit a maintenance request?

Residents can submit maintenance requests through the online form in the Resident Portal, which ensures proper tracking and response.

NEW RESIDENTS

I just moved in. How do I get access to the Resident Portal?

Welcome to Jamestowne! Please contact the board at info@jamestownehoa.com with your property address and contact information. We’ll set up your resident account within 2-3 business days.

Where can I find the community bylaws and CC&Rs?

All governing documents are available in the Document Library within the Resident Portal.

What amenities are available to residents?

Residents have access to our community clubhouse for private events, well-maintained common areas, and various community activities throughout the year.

PROPERTY & MAINTENANCE

Do I need approval for exterior changes to my property?

Yes, most exterior modifications require architectural review approval. Submit your request through the Resident Portal for board review.

Who is responsible for maintaining common areas?

The HOA maintains all common areas including landscaping, walkways, and community amenities.

How do I report a maintenance issue in common areas?

Use the Maintenance Request form in the Resident Portal for fastest response.

COMMUNITY GUIDELINES OVERVIEW

Community Living Made Easy

All Residents are encouraged to follow simple community standards that help everyone enjoy a peaceful and well-managed neighborhood:

Maintain your property in good condition
Follow architectural guidelines for modifications
Pay dues on time
Keep pets leashed in shared spaces
Respect quiet hours
Park only in designated areas

Full community guidelines and CC&Rs are available in the Resident Portal.

HELPFUL LINKS

Quick Access For Residents

Your community resources, all in one place

Community Calendar

See all upcoming events, meetings, and important dates in one place.

View Calendar

Contact the Board

Reach out directly to your elected representatives with questions or feedback.

Send a Message

About Our Board

Review past board meetings and stay informed about community decisions.

Learn More

Resident Portal

Access your account, pay dues, and manage requests securely online.

Go to Portal

NEED MORE HELP?

For questions not answered here, please contact the board through our Contact page or attend a monthly board meeting.